Privacy Notice

This Privacy Notice explains our practices, including your choices, regarding the collection, use and disclosure of certain information, including your personal information, by National Day Nurseries Association (NDNA) when using the Millie’s Mark website.
Contacting us
If you have general questions about your use of Millie’s Mark contact
The data controller of your personal information is National Day Nurseries Association (NDNA), Longbow Close, Huddersfield HD2 1GQ.  For questions specifically about this Privacy Notice, or our use of your personal information, cookies or similar technologies, please contact us by email at
Collection of information
We receive and store information about you such as:
  • Information you provide to us:
    • Your name and email address when you register online with Millie’s Mark and certain information about your nursery including numbers of children and staff and Ofsted inspection judgements. We use this information to deliver the Millie’s Mark service to you.
  • Information we collect automatically via the use of cookies for example:
    • Information about your use of the website
    • The requested web page or download with date and time you accessed the website
    • The internet address from which you accessed the website
    • Details about your device, browser and operating system for support purposes
Use of cookies
In order to do this, we may send cookies to your device. Cookies are text files that let us identify your device, carry out transactions and capture the information above. You can adjust the settings on your device to decline use of cookies by the NDNA website however this may limit your ability to buy products and services and carry out certain functions of the website. Please contact the supplier of your device for instructions on how to do this.
  • Information from other sources: We might supplement the information described above with information we obtain from other sources, such as Ofsted.
Use of information
We use your information to provide you with various services to help you with business and financial planning, to keep you updated with new developments on Millie’s Mark and to communicate with you.
Consent – your choices
We will only contact your personal email address if we have your consent to do so.  All our marketing email communications include clearly visible unsubscribe and opt-out links for changing preferences. You can opt out of communications at any time by emailing
Disclosure of information
Information collected by us will be used by NDNA on behalf of Millie’s Mark only and not passed to third parties unless you have given consent, except where the product or service is delivered by a third party on our behalf, or we are obliged by law to do so. If those third parties are based outside the EU, we will ensure that their data processing activities are compliant with EU law. We will only keep data for as long as necessary.
Retention of information
We retain your information for as long as required either by UK or EU law and/or as long as we need it to fulfil the terms of your registration and/or to provide you with services or information you have requested or signed up to and for the legitimate running of Millie’s Mark.

Use of the Millie’s Mark website
Within our website, we link to other useful organisations' websites that may be of use to you; however we do not endorse the information on these websites and are not responsible for the websites’ content. NDNA cannot be held responsible for the privacy of data collected by these sites. You should review their privacy policy before sending them any personal data. 

We make every effort to ensure that viruses, malware and other malicious software is excluded from our website, however we advise that you take appropriate precautions to protect your device. NDNA cannot be held responsible for any consequential damage from malicious software or any other use of our website, products or services. 

While undertaking transactions through the Millie's Mark website your personal financial data is protected by Secure Sockets Layer (SSL) to ensure secure transmission of the information. Please check that your browser shows the padlock symbol and that it is connected to our approved website We use WorldPay to collect/process transaction information. Please see WorldPay's security policy at
Your information and rights
You have the right to access any information we hold relating to you. You can request access to personal information or details of any transfers to third parties by emailing us at You may also request that we delete personal information that we hold about you.
We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical or could require disproportionate technical effort.